Photos

This is a picture of a living room ceiling in a Stockbridge, MA home.  A pipe burst on the second floor bathroom and water was running for some time.  The house flooded through the first floor down to the basement, causing serious damage.  Ceilings, walls, furniture and hardwood floors were damaged.  SERVPRO of Hampshire County technicians are trained to handle the worst water damage.  If a pipe bursts in your Western MA home or business, call us right away at 413-589-8975.
This is a picture of a living room ceiling in a Stockbridge, MA home. A pipe burst on the second floor bathroom and water was running for some time. The house flooded through the first floor down to the basement, causing serious damage. Ceilings, walls, furniture and hardwood floors were damaged. SERVPRO of Hampshire County technicians are trained to handle the worst water damage. If a pipe bursts in your Western MA home or business, call us right away at 413-589-8975.
Visible mold can be scary and intimidating to Western MA homeowners.  In this picture of a foreclosed home in Springfield, MA, we see the impact of long term mold growth gone untreated.  Did you know simply spraying bleach on visible mold can actually do more harm than good?
Visible mold can be scary and intimidating to Western MA homeowners. In this picture of a foreclosed home in Springfield, MA, we see the impact of long term mold growth gone untreated. Did you know simply spraying bleach on visible mold can actually do more harm than good?
Dirty, dingy, stained carpets can ruin a first impression.  At SERVPRO of Hampshire County, we are cleaning specialists.  Whether it's a fire, water damage, mold, air ducts, general cleaning or carpet cleaning, we've got it covered.  In this picture, our trained technician uses hot water extraction to clean carpets in a Berkshire motel.  With the use of our truck mount, our technicians get a deeper, longer lasting clean which is far more effective than a less powerful unit.
Dirty, dingy, stained carpets can ruin a first impression. At SERVPRO of Hampshire County, we are cleaning specialists. Whether it's a fire, water damage, mold, air ducts, general cleaning or carpet cleaning, we've got it covered. In this picture, our trained technician uses hot water extraction to clean carpets in a Berkshire motel. With the use of our truck mount, our technicians get a deeper, longer lasting clean which is far more effective than a less powerful unit.
This commercial job was one of the most unique requests our franchise has received.  A school in Franklin County, MA wanted the ceiling and rafters above the pool cleaned.  After some creative thinking, our technicians got the job done - safely and efficiently!
This commercial job was one of the most unique requests our franchise has received. A school in Franklin County, MA wanted the ceiling and rafters above the pool cleaned. After some creative thinking, our technicians got the job done - safely and efficiently!
How hot do you think a house fire can get?  In this picture of a Greenfield, MA home, you can see that the fire actually melted this doorknob.  According to Ready.gov, more than 2,500 people die and 12,600 are injured in home fires each year in the United States, with direct property loss due to home fires estimated at $7.3 billion annually.
How hot do you think a house fire can get? In this picture of a Greenfield, MA home, you can see that the fire actually melted this doorknob. According to Ready.gov, more than 2,500 people die and 12,600 are injured in home fires each year in the United States, with direct property loss due to home fires estimated at $7.3 billion annually.
Over time, an undetected slow leak can do great damage. A homeowner called SERVPRO of Hampshire County when they discovered black mold in their Hadley, MA basement. Our technicians used their training and expertise to identify the source - a leak in the shower drain.  Removing the shower floor revealed a large amount of rot, shown in this picture.  The family was relieved to find a solution for the problem.
Over time, an undetected slow leak can do great damage. A homeowner called SERVPRO of Hampshire County when they discovered black mold in their Hadley, MA basement. Our technicians used their training and expertise to identify the source - a leak in the shower drain. Removing the shower floor revealed a large amount of rot, shown in this picture. The family was relieved to find a solution for the problem.
This restaurant experienced an extensive fire spreading soot throughout the property.  In this picture, you can see the significant difference between the area to the left that was cleaned professionally and the area to the right still to be cleaned.  SERVPRO of Hampshire County has the equipment and expertise to get the job done right the first time.
This restaurant experienced an extensive fire spreading soot throughout the property. In this picture, you can see the significant difference between the area to the left that was cleaned professionally and the area to the right still to be cleaned. SERVPRO of Hampshire County has the equipment and expertise to get the job done right the first time.
No, you're not seeing things.  This family did not have a food fight, throwing whipped cream on the walls and ceilings.  That is mold.  The extent of this mold infestation underscores the importance of getting mold remediated quickly.  Left to it's own, mold can take over a home, making the cost of remediation much higher.  In this situation, the home owner was away from the property when there was significant water damage which went undetected for over a month.
No, you're not seeing things. This family did not have a food fight, throwing whipped cream on the walls and ceilings. That is mold. The extent of this mold infestation underscores the importance of getting mold remediated quickly. Left to it's own, mold can take over a home, making the cost of remediation much higher. In this situation, the home owner was away from the property when there was significant water damage which went undetected for over a month.
SERVPRO of Hampshire County was called in to assist one of our commercial customers with a strong nicotine odor in their motel.  Despite being a non-smoking room, the guest did not heed the policy.  As such, the room could not be rented out until the odor was eliminated.  Our technicians set up an ozone machine and the next day, the motel room was back to normal, "Like it never even happened."
SERVPRO of Hampshire County was called in to assist one of our commercial customers with a strong nicotine odor in their motel. Despite being a non-smoking room, the guest did not heed the policy. As such, the room could not be rented out until the odor was eliminated. Our technicians set up an ozone machine and the next day, the motel room was back to normal, "Like it never even happened."
SERVPRO of Hampshire County offers a variety of options for removing stubborn odors.  In this picture, a customer experienced mouse droppings in their car that they couldn't remove.  This is where having the right equipment and training make all the difference. Utilizing an ozone machine, our technicians were able to eliminate the odor.  You can see an air mover in this photo that was used after the ozone treatment to restore the vehicle to its "pre-rodent" environment.
SERVPRO of Hampshire County offers a variety of options for removing stubborn odors. In this picture, a customer experienced mouse droppings in their car that they couldn't remove. This is where having the right equipment and training make all the difference. Utilizing an ozone machine, our technicians were able to eliminate the odor. You can see an air mover in this photo that was used after the ozone treatment to restore the vehicle to its "pre-rodent" environment.
Another after hours emergency water damage response by SERVPRO of Hampshire County.  This 6000 square foot commercial water damage from a broken sprinkler pipe was extracted and set to dry in a matter of hours from the time of initial call.  Like many Western Massachusetts Property Managers, our team was counted on after hours to assist a commercial tenant.  We were called at 8 pm and worked until the early morning hours extracting and stabilizing the property.
Another after hours emergency water damage response by SERVPRO of Hampshire County. This 6000 square foot commercial water damage from a broken sprinkler pipe was extracted and set to dry in a matter of hours from the time of initial call. Like many Western Massachusetts Property Managers, our team was counted on after hours to assist a commercial tenant. We were called at 8 pm and worked until the early morning hours extracting and stabilizing the property.
At SERVPRO of Hampshire County, we have the expertise and equipment to tackle your toughest odors.  In this photo, our technician utilizes Thermal Fogging to deodorize nicotine odors in a Southampton, MA home.  The thermal fogging process is fast and effective. Dry fogs penetrate quickly and deodorize rapidly because of the small particle size. Most of the fog evaporates within a few hours, taking the odor with it.
At SERVPRO of Hampshire County, we have the expertise and equipment to tackle your toughest odors. In this photo, our technician utilizes Thermal Fogging to deodorize nicotine odors in a Southampton, MA home. The thermal fogging process is fast and effective. Dry fogs penetrate quickly and deodorize rapidly because of the small particle size. Most of the fog evaporates within a few hours, taking the odor with it.
In a recent HVAC Duct Cleaning, one of our Western Massachusetts Residents was surprised to see that they had tenants living in their dryer vent.  Dryer vent cleaning is an important add on to your household duct cleaning. This customer is now much safer from risk of fire and has a more efficient dryer system working for them.  SERVPRO of Hampshire County has been cleaning ducts in the Northampton community for nearly 10 years.
In a recent HVAC Duct Cleaning, one of our Western Massachusetts Residents was surprised to see that they had tenants living in their dryer vent. Dryer vent cleaning is an important add on to your household duct cleaning. This customer is now much safer from risk of fire and has a more efficient dryer system working for them. SERVPRO of Hampshire County has been cleaning ducts in the Northampton community for nearly 10 years.
A recent fire for us at SERVPRO of Hampshire County was caused by a dryer.  We often neglect this unseen potential hazard.  A good duct cleaning including dryer vents will help prevent a disaster at your home or business.
A recent fire for us at SERVPRO of Hampshire County was caused by a dryer. We often neglect this unseen potential hazard. A good duct cleaning including dryer vents will help prevent a disaster at your home or business.
A local Educational Institution had a significant fire damage. We were onsite within an hour of the call assessing damage and beginning cleanup. In total, an entire floor with over thirty offices was affected by smoke/fire damage, displacing many educators. The goal, as with any commercial fire damage/water damage, was to get them back in their offices and functioning as quickly as possible.
A local Educational Institution had a significant fire damage. We were onsite within an hour of the call assessing damage and beginning cleanup. In total, an entire floor with over thirty offices was affected by smoke/fire damage, displacing many educators. The goal, as with any commercial fire damage/water damage, was to get them back in their offices and functioning as quickly as possible.
This hoarders home in Hampshire County had a large fire. SERVPRO of Hampshire County was called in by the city.
This hoarders home in Hampshire County had a large fire. SERVPRO of Hampshire County was called in by the city.
SERVPRO of Hampshire County was contacted by the city to remediate fire damage to this home.
SERVPRO of Hampshire County was contacted by the city to remediate fire damage to this home.
The carpet and pad were deeply saturated with Category 2 (gray) water, and the owner wanted them discarded to avoid the possibility of microbial contamination. The house was completely dry and ready for new carpet installation in just 5 days.
The carpet and pad were deeply saturated with Category 2 (gray) water, and the owner wanted them discarded to avoid the possibility of microbial contamination. The house was completely dry and ready for new carpet installation in just 5 days.
Our team responded to the owner of this "flip house" after water damage. SERVPRO of Hampshire County assessed the affected areas before coming up with a plan of action.
Our team responded to the owner of this "flip house" after water damage. SERVPRO of Hampshire County assessed the affected areas before coming up with a plan of action.
Six inches of water covered the floor of this "flip house" property, causing substantial damage.
Six inches of water covered the floor of this "flip house" property, causing substantial damage.
This water damage job was what the IICRC refers to as a Class 4 loss - materials that are difficult to dry were deeply saturated. This can take longer to dry and sometimes require the addition of heated drying, especially during the colder months.
This water damage job was what the IICRC refers to as a Class 4 loss - materials that are difficult to dry were deeply saturated. This can take longer to dry and sometimes require the addition of heated drying, especially during the colder months.

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