Aegis is a global business services provider in the area of experience management. We provide a suite of solutions for our clients, from strategy and design to implementation and execution, that help global brands deliver memorable end-customer experiences. With a presence in 56 locations across 13 countries and with more than 55,000 employees, Aegis manages over a billion customer interactions every year for over 300 clients across verticals such as BFSI, Telecom, Healthcare, Travel and Hospitality, Consumer Goods, Retail, and Technology. Aegis manages, enables, extends, and enhances business experiences for its clients and their customers across consulting, technology, outsourcing, and training and education. Aegis is an Essar enterprise. Essar is a USD 39 billion conglomerate.