"We don't sell parts over the counter" $45 Diagnostic Fee, that gets us out to your house and gets you a full diagnostics of whats wrong with your unit. If you decide to have it fixed there is a labor charge with the price and tax of the part. There is a one year warranty on all parts installed along with a 60 day warranty on the labor, and a 30 day warranty on the service charge. We do work on every brand from a GE all the way up to Sub-zero, Wolf, Viking.