About Us

• Computer Network Service ,Sales & Support --------------------------------------------------------------------------------------------------------------------- Over 15 years of experience in the IT Industry Professional Services 100% Satisfaction Guaranteed Business References available upon request Not happy with your current IT guy? We can help! Your IT or Computer Guy can't resolve your issue? We will fix it! Guaranteed, you don't pay until your issue is fully resolved! --------------------------------------------------------------------------------------------------------------------- IT Certifications: • Microsoft Certified Systems Engineer (MCSE) -- 2003, 2008, and 2012 • Microsoft Certified Partner -------------------------------------------------------------------------------------------------------------------- Our Proficiencies and Areas of Expertise: • Microsoft System Center (SCCM, SCOM, SCVMM, SCDPM) • Microsoft Server 2012, 2008 and 2003, Installation, Maintenance, and Troubleshooting • Microsoft Small Business Server 2011, 2008, and 2003 Installation, Maintenance, and Troubleshooting • Microsoft Windows 10, 8, 7, Vista and XP Installation, Maintenance, and Troubleshooting • Microsoft Office 2016, 2013, 2010, 2007, 2003, and XP Suites Installation, Maintenance, and Troubleshooting • Microsoft Exchange 2016, 2013, 2012, 2010, 2007, and 2003, Blackberry Enterprise Server, WSUS, SharePoint, and Terminal Services • Trend Micro, Symantec, and Norton security suites • Network hardware (routers and switching equipment) installation and troubleshooting, LAN/WAN/VLAN, Firewall, Routers, Switches • Network Security, Backups, Disaster Recovery • Peripheral installation and troubleshooting (network and local) • Active Directory, Remote Desktop Services (RDS), VDI, MDT, WDS, WSUS • Lync (Skype for Business) -- Full Plan Deployment, Setup, Training, Support • Visualization: Office 365, VMWare, Hyper-V, Application/Desktop/Storage Visualization • Web Design and Development, Website Design • Healthcare IT or Medical Practice IT: HIPAA/HITECH, EHR, EMR, OfficeMate, Perinatal, PACS, Fetal Monitoring, Ultrasounds, Integration Service Support, New Practice Setup, Meaningful Use, Software Upgrade / Updates, Training, Monitoring, Cleanup, Maintenance, Field Deployment, Pilot Testing • Microsoft, Cisco, Dell, HP, Lenovo, VMWare --------------------------------------------------------------------------------------------------------------------- KEY AREAS OF SERVICE: Design, Setup, Deploy, Monitor, Optimization, Implementation, Migration, Relocation, Installation, Upgrades, Office move / Add-on, onsite / remote Support, Troubleshoot, Maintenance, Service Plan, Monthly Contracts, Onsite work, 24x7 telephone support, Monitoring, Disaster Recovery, Server Backups, Network Assistant, Strategic Planning, Managed IT Services, Support Plan Packages, Weekend work, data center migration, Managed Services for Small and Medium Size Business Network Management and Monitoring Services for SMBs, On-site Support, Remote Support, IT Consulting Services, Business Relocation IT Services, Custom Applications Development and Software Solutions, Support Plans, Service Level Agreement (SLA), Desktop Maintenance, Server Maintenance, Quick Response, Dedicated TEK, Security Monitoring, Graphical Performance Reporting, Remote Mgmt. / Communication, Detailed Site Level Inventory, Mission-Critical Applications, Daily Support and Computer Network Services, Data protection and Security for Attorneys, Business Continuity Planning and Disaster Recovery for Law Firms, E-mail Archiving, Data Storage Management and Compliance, Property Industry, Do business anywhere Connect with customers and exceed expectations, Manufacturing & Warehouse Industries ..... --------------------------------------------------------------------------------------------------------------------- Leading provider of IT solutions to small & medium sized businesses across Chicago and surrounding suburbs. Our area of expertise includes but not limited to the following industries . . .  Small & Medium Businesses  Healthcare & Medical Practices  Financial Services  Law Firm & Legal Offices  Property Industries  Manufacturing & Warehouse Industries Our success can be attributed to one thing: TRUST. Ever since our very first year in business, our clients have been happy to recommend us to other businesses, and we have grown steadily as a result of these recommendations. We are a true "one-stop" solution IT provider, offering business owners the complete range of IT services. We have a flexible and supportive approach and only recommend solutions that are both practical and affordable. Our #1 goal is to provide the highest quality of customer service to our clients. --------------------------------------------------------------------------------------------------------------------- Healthcare & Medical Practices IT Solutions for Doctors Office • Managed IT Support Services -- 24/7/365 remote monitoring • IT Service Plans -- onsite, remote and virtual computer network tech support • Hardware and Software management and upgrades • Virus, spyware and security protection for your computers and servers • Complete support and solutions for your practice • HIPAA/HITECH Compliance and Tech Support services No Medical Practice is too small • Small Medical Practice (1 -- 4 Physicians) • Medium Sized Medical Practice (5 -- 10 Physicians) • Larger Medical Practice (11 -- 50+ Physicians IT Solutions Overview • Managed IT Support Services -- 24/7/365 remote monitoring • Support Plans -- onsite, remote and virtual computer network tech support • Hardware and Software management and upgrades • Virus, spyware and security protection for your computers and servers • Complete support and solutions for your practice • Improving MRP/ERP systems uptime through optimal system, setup support and resourcing Customer Base Manufacturers usually have a larger workforce than a typical office -- due to nature of the business, not everyone on the production floor uses computer systems. CTS provides IT services for any size front office supporting your production operations: • Small Office (up to 5 computer systems) • Medium Sized (6 -- 10 computer systems, including a server) • Larger (11 -- 50+ computer systems, including servers) IT Services Get Professional, Reliable Business IT Services • Proactive Maintenance • On-Site Support • 24x7 Telephone Support - A leading provider of IT Help Desk services, we offer turnkey solutions. Our professional staff, partner relationships, and alliances provide a single, integrated help desk -- incorporating all levels of support from Level I (first call response) to Level III (systems administrator). You'll receive help with all issues from our highly knowledgeable staff that holds various acclaimed certifications and averages more than 10 years of industry experience per individual. In addition to help desk support, we also provide regular and detailed reporting, an online Web portal, and a user-accessible support knowledge base set up just for your organization. • 24x7 On-site Support - On-site Support is second to none in the industry. Our experienced and knowledgeable team of technicians, systems and network managers, and application engineers can provide on-site help for quick issue resolution. • 24x7 Remote Support • 24x7 Monitoring • Disaster Recovery • Virus, Spyware, Spam Removal and Protection • Server Backups • Desktop / Laptop Backups • Network Assessment • Strategic Planning • Network Design and Optimization • Server Setup and Relocation • Network and Data Security • Hardware Installation • Server Installation and Upgrades • Spam Filtering and Email Solutions • Internet connection • Web Content Filtering • Office Move and Relocation • Scheduled Daily Maintenance • Wireless Setup and Support • Office Add-ons, Moves, or Relocations • Local Area Networks (LAN) • Wide Area Networks (WAN) • Network Optimization • Home Office Support It's also available on any in-stock items! -Laptops -Desktops -Computer Towers -Monitors (Flat Panel LCD) -And MORE!!! Also we'll even put together a "BUNDLE PACKAGE" for YOU! Just tell us your needs or what you'd like for your computer to do and we'll do the rest!!!! Contact US: powerppeople@gmail.com Or (805) 625-9704