About Us

• Exceeding expectations one customer at a time. Serving the Pittsburgh area since 1981.
  
  Service Department & Customer Assurance Program (C.A.P)
  
  The service experts at J.A. Sauer Co. are your best means of maintaining or repairing your current systemno matter the age, make, or model.
  
  The field team of our Service Department consists of experienced maintenance technicians and service technicians who maintain and repair your equipment. They have the required knowledge, skills and instruments to make sure your system is operating safely and efficiently.
  
  
  Since regular maintenance is necessary for the continuous and uninterrupted operation, performance, and safety of your system, J.A. Sauer Co. offers a Customer Assurance Program (C.A.P) for its new and existing residential and commercial customers. Most new installations include first year maintenance under this program, as well as extended equipment warranties.
  
  As a C.A.P Customer you can expect:
  
  Annual maintenance and safety inspections.
  
  Priority Customer Status
  
  
  
  15% Discounts on Repairs
  
  Inflation protection.
  
  Emergency service with no overtime charge.
  
  Extended equipment life.
  
  Lower utility bills.
  
  Improved performance and equipment efficiency.
  
  Fewer avoidable repairs and less equipment downtime
  
  Our internal Service Department team maintains your customer records, such as equipment information and history, and schedules your annual maintenance and safety inspection visits.
  
  Because we want to be sure that we are exceeding your expectations, we give you a greater opportunity to communicate personally with us. When most other companies have already gone home for the day, we provide extended office hours to accommodate you. We even make Happy Calls to make sure that we are exceeding your expectations.
  
  In short, the field and internal teams of our Service Department work together to ensure that your equipment is properly maintained and that your expectations are